Phonezoo Blog

Do you live in the San Jose/Silicon Valley area? Fan of Phonezoo? Apply now or forward to someone you know who might be a good fit. Apply at jobs@phonezoo.com  – see description below

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Do you love ringtones? Do you change your ringtone often and assign a different one for each friend? Have you created your own custom ringtone? If you answered yes to any of these, you would be a perfect fit for the Customer Support specialist role at Phonezoo! 

We’re looking for a dynamic, courteous, personable professional who can multi-task well and believes in giving great customer support. The ideal candidate will have strong communications and computer skills. Approximately 20 hours per week. 

Phonezoo Communications, Inc. is a well funded & profitable startup. Our technology combines user-generated content and the power of social networks to give consumers a fun, innovative, mobile service (www.phonezoo.com) – create & share ringtones/photos and lots of fun stuff!! If you have a Phonezoo account, be sure to include a link to your profile

Responsibilities:

* Responding promptly and thoroughly to support inquiries received via email & telephone
* Spend your day inside our community, interacting with users, providing support, and communicating relevant information back to the team.
* Curate and create content to maintain and grow social media engagement.
* Independently resolving technical/customer support issues and escalating cases when necessary
* Documenting system-wide problems and common questions posed by customers
* Providing valuable “front lines” feedback to the Product Management, Marketing 

Qualifications:

* Frequent user of Mobile phone applications, Twitter, Facebook, YouTube
* Strong ability to multitask
* Attention to detail and time management are a must
* Cordial and graceful in heated situations
* Previous customer support in any form experience will be an added qualification

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We are excited to announce the launch of Streamzoo v2.0! In addition to the great features already available, we have upgraded the entire user interface!

And we have made the application even more exciting by adding the ability to earn badges -

Badges cover a variety of topics, including the type of user (e.g. Newbie) and category of photos he/she uploads (e.g. Dog Lover). Many badges have a back story, such as the “Cat Lover” badge. We’ve all heard that cats supposedly have 9 lives, so Streamzoo wants the user to prove it with 9 likes on 10 photos or videos with a #cat or #cats hashtag.

Other badge examples include:

• Hey Lover - Upload 8 photos or videos to #love and get 143 cumulative likes.
  The infinity symbol is an 8 sideways, and 143 is text code for I love you. To get this badge of everlasting love, a user will need to upload 8 photos or videos and get 143 cumulative likes.
• Videographer – Upload 7 videos to #love and get 20 likes each.
  ‘Videographer’ badge. To earn this badge, videographers will need to tap into their love of HD video resolution of 720p. To earn this badge, the user will need to upload seven videos and get 20 likes each.

Also this upgrade feature a complete overhaul of the user interface. We have made every step easier and more beautiful. Retina display is now fully supported for the iPhone. We also made a block user functionality available to allow users to configure the streams.

• New Design
  • Fresh skin, UI Elements, Icon, Splash screen
  • Dashboard improvements
  • User profile improvements
  • Streams presentation improvements
  • Dynamic thumbnails for user profile to indicate current uploads
• Retina Display
• Badge System
  • Launching with 27 social gaming badges
  • Newbie, Ninja, Pro, Hall of Famer, Legendary, Socializer, Dog lover, Cat lover, Sunsetter, Hey Lover, Andrographer, Iphoneographer, Videographer, Photogenic, Foodie, Art Lover, Beach Bum, Sky Walker, Photographer, Like Catcher, Like Collector, Like Packrat, Like Hoarder, Team Followback, Conversationalist, Buzzworthy, Likeness Monster
  • Retroactive badges
    • Badges awarded for past performance immediately upon release
  • New notification
    • App sends notification ex. “You unlocked the Andrographer badge”
• Block user
  • Allows users to block another user
  • Ability to unblock
  • Blocking another user does the following:
    • Can’t follow each other
    • Can’t message each other
    • No feeds, notifications from each other
    • Follow and message buttons pop up appropriate message

• Performance and stability improvements.

We are excited to bring these new features to our users. Photos, filters, points, badges – Game on!!

To celebrate for Streamzoo’s participation at the Happy Go Techy Expo taking place on June 25, 2011 at Mary Gates Hall at the University of Washington,  Seattle, WA. We are very excited to present a very special contest for our users for a chance to win a $50 Amazon gift card:

Follow these five easy steps to enter:

1. Download the Streamzoo app on your phone
2. Take a picture of your geekiest possession using the app
3. Enter hashtags #happygotechy & #geek as well as Twitter handles @happygotechy & @streamzoo in the description area
4. Click on the Twitter icon on the same screen to share your picture on Twitter
5. Follow @happygotechy and @streamzoo on Twitter

Who says typical flowers, candy and card are enough this Valentine’s Day? Send your sweetheart (or potential Valentine) these sweet, loving pieces of ringtones and wallpaper.

Check out our favorite Valentine’s Day content:

Ringtone: I Think I’m in Love

Ringtone: All You Need is Love

Link: Phonezoo plugs Denon!

In light of our contest offering with Denon, we are now featured on their blog. Check it out!

Leading consumer brand partners up with mobile entertainment website for a unique social media experiment

Sunnyvale, CA – The average social media-influenced user will be bombarded with free contests and giveaways on a daily basis. Denon, a premium manufacturer of audio, video and DJ products has teamed up with Phonezoo, a leading mobile-entertainment website for a unique experiment. Each day, they will be giving away a free pair of in-ear headphones for 100 days in honor of Denon’s 100^th anniversary celebration.

“I love the new Denon Contest Tab. Can’t wait to win!” exclaimed David, a Phonezoo fan on Facebook. Meanwhile, other fans like Nenzie scramble to find the secret promo code: “Where can I find the promo code for the Denon sweepstakes? I wanna win a pair of those!” – These fan messages on Phonezoo’s Facebook page were written minutes after the Denon offer tab went live.

Hoping to attract the already music-loving, ringtone-blasting crowds on Phonezoo.com, the free giveaways serve as an experiment to spread brand awareness of both companies. To enter, users must visit Denon’s Facebook fan page to find the secret code to use on Phonezoo’s fan page entry form.

“Phonezoo is about mobile, music & your social graph. We are excited to partner with Denon to reach out to our audience that make music a part of their lifestyle,” said Manish Vaidya, Co-founder and Vice President, Products of Phonezoo, “Facebook was the perfect platform to showcase this partnership. The Phonezoo Facebook fanpage is growing at a rapid pace and promotions like this only add to the excitement.”

You have questions, Phonezoo now has Answers.

We are excited to announce our newest channel: Phonezoo Answers! Our hope is to encourage the members on Phonezoo to interactively answer and ask questions they may have related to their mobile phones.

As a member of the community, you can ask a question, answer a question that has been asked as well as vote for your favorite replies. It’s a great way to meet new friends and become a well-known user on Phonezoo.

Join the hundreds of thousands who have already discovered Phonezoo Answers!

Recently, Phonezoo determined that our mobile games for phones was not up to par with our gaming section. Most of the games were unplayable on certain handsets due to compatibility; this was a disappointment for many of our users.

With our site quality in mind, we decided it was best for the mobile games to be removed. Users who already have our mobile games on their phones will able to continue to play them as they wish. The games will not be available for re-download on Phonezoo.

Future considerations will include mobile games for smartphones such as those on the Android, iPhone and Blackberry platforms. In the meantime, all of our online web-based games will still be available to play on Phonezoo.com.

Memorial Day is full of picnics, BBQs, family and friends… But what about downloads?

Phonezoo is ready to give you $25 of movie certificate for Fandango.

How do you win?

1. Create your content
2. Post your link as a comment under our “Download Madness” post on Facebook as a comment to enter. – Do not post it as a wall posting! It will not count!
3. The winner of this contest is determined by the # of downloads it gets on Phonezoo (1 download is when a user presses “Send to Phone” or “Save to PC”)

Please, one entry per user

On Tuesday, June 1st we will announce the winner with the most downloads!

Here is the link to the FB contest:  http://www.facebook.com/notes/phonezoo/memorial-weekend-download-madness/395341159623

May 9th marks the day in which mothers are recognized for being the best mom’s around! Mother’s Day on Phonezoo presented a variety of wallpapers and ringtones:

Your Momma’s Calling Back ringtone

Mom – Hittin’ You Up!